Case Study: Organizational Development Program That Prepared a Company for Growth
When a client asked us to help him create a long-term plan that would develop his management and leadership team during an important transition, we created an 18-month plan. Growing a successful company from a 10-person, $5M company to a 20-person, $10M company in 1 year was no small task, but our client knew what he wanted from his team and trusted us to get them there.
Our client wanted:
- His team to empower themselves to make their own decisions
- His management team to empower their team to do the same
- To set and achieve Key Performance Indicators for each departmental goal
- To accept and manage the constant change accompanying company growth
- Improved cross-team collaboration throughout company growth and during a new product launch
Our 18-month plan included five components:
- Sixteen weeks of executive coaching for the CEO
- Eight weeks of executive coaching for the COO
- A one-day all-staff retreat to discuss and improve change management, collaboration, and cross-team dynamics
- A customized 8-week online learning program for the company’s senior team incorporating: online modules, videos, weekly group calls, weekly homework online, and accountability partners
- Crafted messages for strategic planning meetings as well as for quarterly and monthly staff meetings to reinforce key points.
Outcome:
The CEO benefited from having a coherent framework to support staff development while growing his company, and he appreciated not having to think about planning the next retreat or key points for staff meetings. After a few hours of initial work with us, he knew that he could cover all the important points consistently on a regular basis. Reinforcing key messages in a balanced, holistic way eventually changed staff behaviors to match the needs of his growing company.
