How to Speak so Gen Y Will Listen
In my last blog (see previous post: How to Speak So Gen X Will Listen), I discussed Gen X, the generation that was born between 1965-1980. In this blog, I’m going to discuss what events shaped the Gen Y psyche and what key words to use when talking with them. As a reminder: Who are […]
How to Speak So Gen X Will Listen
In my last blog (see previous post: How to Speak So Boomers Will Listen), I discussed the Baby Boomers, the generation that was born between 1946-1964. In this blog, I’m going to discuss what events shaped the Gen X psyche and what key words to use when talking with them. As a reminder: Who are […]
How to Speak So Boomers Will Listen
In my last blog (see previous post: How to Speak So Each Generation Will Listen), I discussed the Traditionalists, the generation that was born between 1924-1945. In this blog, I’m going to discuss what events shaped the Baby Boomer psyche and what key words to use when talking with them. As a reminder: Who are […]
How to Speak So Each Generation Will Listen
When people learn that I work with the different generations in the workplace, I often hear “I can’t talk to THEM. THEY are the problem.” It doesn’t matter if it’s a Baby Boomer talking about a Gen Y, or a Traditionalist talking about a Gen X. They all say the same thing about the other. […]
Gen Y: Fighting for What They Believe In
In a recent study by Chip Walker, the No. 1 attitude unifying Gen Y was: “I would fight for a cause I believe in.” According to Walker, it’s clear that Gen Y has “an activist bent”, but what exactly are they fighting for? Here is Walker’s theory: “Belief in institutions like government and big business […]
Get a Grip on Employee Conflict
A client recently asked me to help him resolve some staff conflicts within his marketing team. At the surface, it looked like the staff were insubordinate, reactive and uncooperative. However, after some discussions with all of the staff, it became clear that the real issue was GRPI (pronounced grip-i), not insubordination. Is GRPI a rare […]
The Manager’s Million-Dollar Question
“Gen Y has created a need for a cultural overhaul that has not been this dramatic since women entered the workforce en masse,” Jenny Floren, CEO of Experience said in the January 2009 article Managing Generation Y as They Change the Workforce. An industry leader who has created a critical bridge between college and the […]
From the Horse’s Mouth
Today’s article is written by a Gen Y colleague. I thought it was time you heard about Gen Y straight from the horse’s mouth! Here’s what Jon has to say to Boomer employers and managers: A solid understanding of the Gen Y culture can help a potential employer hire and retain Gen Y employees. Yet […]
Reverse Mentoring
Mitre Corporation, a public interest company, has found a creative way to get the best out of generational workplace differences. It’s called reverse mentoring. “There’s a long standing feeling that there’s a communication barrier between more experienced employees and new hires. Senior leaders are looking for ways to engage the digital natives (employees who have […]
Time Wise with Gen Y
Everyone loves to multitask. Contrary to popular belief multitasking does not help productivity. The first efficiency loss is the time lost to mentally “switching” between tasks. Why? Two different things have to occur in our brains when we change tasks. First we have to “goal switch”, mentally deciding to go from project A to email. […]
