How do you create a climate in which the truth is heard? The first thing is to increase your questions-to-statements ratio. Have someone track it and see if you can double it in the next year. The leaders in our studies asked lots of questions. They were Socratic. By asking questions, they got the brutal facts, as well as lots of insights and ideas.
— Jim Collins, author of Built to Last and Good to Great
Inquiry and listening improve collaboration. When a leader increases her questions-to-statements ratio, she automatically empowers the employee to find an innovative solution on his own. When a leader increases her statements-to-questions ratio, she automatically squelches collaboration and innovative thinking. Yet asking questions is not natural for many leaders, since they are often expected to have all the answers. So how does a leader learn to effectively use inquiry?
This engaging and dynamic presentation helps leaders bridge the gap between attitude, collaboration, and effective leadership.
The Art of Inquiry keynote focuses on:
- Why inquiry is a vital element of successful leadership and collaboration
- How attitude is the keystone to success in all areas of work
- How leaders can increase collaboration by changing their questioning style
- The impact a 5-minute inquiry conversation can have on attitude and collaboration
Art of Inquiry Testimonial
Anne gave a keynote address at our conference for HR professionals. Her engaging presentation style appealed to and energized an audience diverse in age and experience. She was great to work with from start to finish.
—Burgess Levin, HumanR Managing Principal, Strategic Services